All employees at IHS Insurance Group hold insurance licenses and
are highly-trained. 
Many also hold advanced degrees & certifications

Excellent Service begins with Exceptional People!

 Principal Owner & Certified Financial Planner


Founded Company in 2005

 Michael F. Steele, CFP

Principal Owner & Certified Financial Planner

I grew up in Tomball, TX and after graduating high school attended Texas Tech University and graduated with a Bachelor’s degree in Finance.  Upon graduation I started my career in insurance sales and within a few years I incorporated IHS Insurance Group LLC.  My career began selling Medicare Supplement and since has grown to include group/individual health insurance, life insurance, long-term care insurance, disability income protection and dental/vision. In 2015 our agency expanded to include Property and Casualty products and now offers home, auto, and commercial insurance plans.   I proudly completed my CFP requirements in 2016 and now serve my customers as a Certified Financial Planner.  I have been blessed with over 10 years of marriage to my wonderful wife Elizabeth, and we treasure every moment together and the three gorgeous children God has blessed us with.


Administrative Staff


Team Member Since 2010

Lucille Thaemar

Receptionist & Renewal Specialist

I have lived in the Tomball area my whole life and I have had a diverse and rewarding employment history in management and administrative capacities.  In 2010 I joined the team at IHS Insurance Group and am committed to offering our clients the most capable and friendly service that I can.  I enjoy serving not only as the receptionist, but I also specialize in evaluating our current clients’ policies every year for potential savings opportunities.  One of the things that I love most about IHS Insurance Group is our team’s commitment to offering the highest possible level of service as well as save our customers as much money as possible.


Paula Moore

Office Assistant & Renewal Specialist


Welcome New Team Member!



Elizabeth A.

Team Member Since 2016

Elizabeth Arbaugh

Applications Processor

I was born and raised in the Northwest Houston area. I have a background in healthcare as well as health and life insurance. I have seven years experience in customer service and I pride myself on helping others. I strive to build trustworthy and strong long term relationships with coworkers and clients. I enjoy spending time with my best friend who I married, and the beautiful family God has blessed us with.



Stephanie Farkas

Applications Processor


 Welcome New Team Member!


Team Member Since 2012

Elizabeth Steele

Human Resources & Web Administrator

I grew up in Tomball, TX and after graduating high school attended Sam Houston State University. I have a Bachelor’s of Arts in Psychology with a minor in Spanish and am currently in the process of becoming a certified Human Resources Professional.  Shortly after Michael founded IHS Insurance Group I served the company as a Health & Life Agent for 1 year.  After 4 years of caring for our growing family at home I returned in 2012 and am now the Human Resources & Web Administrator.  I love that I can work alongside Michael  to further the company’s potential to provide our clients with the best possible service!



Health & Life Division


Team Member Since 2011

Crystal Espitia

Licensed Insurance Agent

I am a mother of two awesome children and three grandchildren. My daughter and grandchildren live with me in Tomball, Texas and it is such a joy to be able to have them there and watch them grow!  I was born in California, and because my father was in the military I was able to see a lot of the United States growing up until we finally settled in the Houston area.  I have been with IHS Insurance Group for about 8 years and I love what I do.  I specialize in assisting customers with Health & Life Insurance including Medicare Supplements and Marketplace health plans.  It’s very fulfilling to help people make what is sometimes a very difficult decision when it comes to their insurance.



Team Member Since 2014

Licensed Insurance Agent

I am a born and raised Texan.  I have lived in San Antonio, Austin and Galveston and have now lived in the Houston/Humble area for 25 years.  I am married with 2 grown sons as well as 1 grandson. I enjoy visiting flea markets and thrift stores and also collect vintage clothes, jewelry and collectibles.  I have worked in the insurance industry for 15 years and enjoy that I am now able to focus on the senior market.  Being a member of the team at IHS Insurance Group and being able to offer seniors the highest level of customer service is very rewarding to me and I really enjoy it.



nikki profile pic

Team Member Since 2016

Nikki Helms 

Licensed Insurance Agent

I was born in Dallas, lived in East Texas for 18 years, then Houma, Louisiana for 3 years and then came back to the Houston area now for 16 years.  I have been an insurance agent for 9 years after being self-employed over 32 years.  I really enjoy helping people with one of the most important decisions they have to make.  I am a born “helper, so being an insurance agent is a great fit for me.  I take pride in making sure people don’t over pay for their plans and love to help with their questions or concerns. I taught free dance lessons to divorced people for over 11 years and Divorce Recovery for just as long.  I love being in customer service and really look forward to helping all of my customers here at IHS Insurance Group!


Property & Casualty Division

Jeff 2016

Team Member Since 2015

Jeffrey Bacon

Property & Casualty Account Executive

I have a long history in customer service and the insurance industry, with clients gladly referring me to their friends and family.  I enjoy working with my clients so that I can provide solutions that meet their needs as well as their budget. I like to have well-rounded discussions to discover any gaps in coverage and place my customers with the right products so that they are protected.  I have a B.B.A. in Finance from the University of Houston – Downtown campus, as well as the Certified Insurance Service Representative (CISR) designation. I am continuing to further my insurance education by completing the Certified School Risk Manager designation.  As a courtesy to my clients I also provides free Notary services. In  my spare time I enjoy spending time with my family, cooking and reading.


Kyle Helton

Property & Casualty Agent


Welcome New Team Member!